Do you provide wireless access in the data center?
how many U is a rack?
Yes, wifi is available. The access code is displayed on the wall of the server room.
Can I access my server 24h/24?
A rack is 41U.
Can I send you my server(s)?
You can access your equipment whenever you want using a PIN code, an access badge and a key to open your colocation space
Is it possible to visit your data center?
Yes, you can send us your server(s) and we will rack it for you, just let us know when you order and we will give you the address to send the material
Is a monitor, keyboard and mouse available?
Yes, we would be happy to show you our data center, simply contact us
Is a workstation available?
Yes, a keyboard, a mouse and a monitor is available in the server room.
Is it possible to use another transit provider?
Yes, a workstation is available just outside the server room.
Do you have a solution to backup my data on a remote site?
Yes, Swisscom and Cablecom are present in the building, you can order a connection with them if you wish.
How to reboot my server in case of problems?
Yes, we have several options available, please contact us for more details.
Is a firewall included in your offer?
With almost all rackmounted servers, you have an IPMI interface (ilo with hp, drac with Dell) which allows you to reboot your server using a web interface. In case you do not have an IPMI, you can order an optional reboot power strip that will allow you to remotely shutdown and power the plugs.
Do you sell hardware (server and network hardware)?
No, the majority of our customers implement their own firewall, if you would need a dedicated firewall solution, please contact us
Can you manage my server?
Yes, we can provide all the necessary hardware and install it for you, please contact us for a quote
Is the VAT included in your rates?
Yes, we can manage your server, please contact us for more details
What is the minimum term of your contract?
No, all our prices are quoted excluding VAT. For company outside Switzerland, we don’t charge VAT on our services.
Is it possible to test your infrastructure first?
For colocation, the minimum contract is one year with a notice period of four weeks.
Yes, we can offer you a colocation solution for a few days fist, to test our infrastructure