Is it possible to visit your data center?
Do you have a solution to save your data on a remote site?
Yes, we would be happy to show you our data center, simply contact us
How to reboot my server in case of problems?
Yes, we have several options available, please contact us for more details.
Is a firewallincluded in your offer?
You can reboot the server from the customer interface.
Do you sell hardware (server and network hardware)?
There is no firewall with the standard offer, however you can order a firewall option on the order page.
Can you handle the management of my server?
Yes, we can provide all the necessary hardware and install it for you, please contact us for a quote
What is setup delay for a dedicated server?
Yes, we can manage your server, please contact us for more details
Who is responsible in case of hardware problem?
For dedicated servers we have in stock, it takes up to 24 hours. For special configurations, it is possible to have a delay up to 7 working days
Do I have root access (linux) or Administrator access (Windows)?
We are responsible for the hardware, if something goes wrong we will change the faulty hardware as soon as possible
Yes, you will receive information to connect to your server when the server is ready