Managed Server Services in Switzerland
Delegate all or part of your infrastructure operations to our technical team based in Switzerland. Monitoring, on-call support, patching, backup — choose only what you need.
What are managed services?
Managed services consist of delegating all or part of the technical management of your servers and infrastructure to a specialised team. It is designed for companies that want to focus on their core business without handling the operational constraints of an IT infrastructure: monitoring, patching, backups and incident management.
At AlpineDC, managed services are delivered by a local technical team, available in French, English and German, with no outsourced call centre.
24/7 monitoring and on-call support
Continuous monitoring of your servers and services. If an anomaly is detected, our on-call team intervenes immediately — day or night, including weekends and public holidays.
Incident management
Full handling of incidents: diagnosis, intervention, communication and follow-up until resolution. You are kept informed at every step.
OS patching
Regular application of security and maintenance patches for the operating system, according to a schedule agreed with you to avoid any unexpected interruption.
Backup
Implementation and supervision of your data backups, with integrity checks and tested restoration procedures.
Tailored configuration
AlpineDC adapts the managed services scope to your infrastructure and operational constraints.
- Modular scope — monitoring only, backup only, or full combination: every contract is built around your actual needs, with no imposed package.
- Custom SLA — service levels matched to your availability requirements.
- Existing infrastructure — support available for dedicated servers, systems colocated at AlpineDC, or equipment hosted elsewhere.
Who is it for?
AlpineDC managed services suit SMEs without an internal IT department that want to fully delegate their infrastructure management to specialists. It is also designed for companies whose IT team lacks the resources or skills for continuous monitoring, as well as MSPs and integrators who want to outsource the operational management of their customers' infrastructure to a trusted technical team.
Why choose AlpineDC
Managed services delivered by a Swiss technical team, continuously available and without intermediaries.
Continuous monitoring
24/7 monitoring of your critical servers and services, with alerts and immediate intervention in case of incident.
Local team
Our technical team is based in Switzerland and intervenes directly — no outsourced call centre, no intermediary.
Integration with your infrastructure
Managed services rely on your existing infrastructure, whether hosted at AlpineDC or elsewhere.
FR/EN/DE availability
Our team communicates in French, English and German, according to your preference.
Frequently asked questions
Do we have to take all services or can we choose?
AlpineDC managed services are fully modular. You can choose monitoring only, OS patching only, or any combination that fits your needs. No package is imposed — the scope is defined together during the initial audit.
Do servers have to be hosted at AlpineDC to benefit from managed services?
No. Managed services can cover servers hosted at AlpineDC or at another infrastructure, depending on your situation.
What happens if an incident occurs at night or on the weekend?
Our on-call team is available 24/7. When an anomaly is detected or reported, it intervenes immediately according to the procedures defined with you.
How is the managed services scope defined?
The scope is established during an initial audit of your infrastructure. Together we define the services to cover, the expected service levels and the intervention procedures.
Do managed services include backup management?
Yes. Implementation, supervision and verification of backups are part of the standard scope. Restoration procedures are tested regularly.
Can the scope be changed after setup?
Yes. The managed services scope can be adjusted at any time according to the evolution of your infrastructure or your needs.
Looking for a team to manage your infrastructure?
Contact us to define the right scope together.
Let's talk about your infrastructure